Questions about plans, devices or your trial? Aurix support connects you with a real person by email.
Every day, 9am–11pm ET. We usually reply within 3 minutes.
Live TV streaming for customers across the United States.
Our team answers every day from 9am to 11pm Eastern Time, usually within minutes. Messages sent at night are answered the next morning.
Tell us your device (for example a Fire TV Stick or a Samsung TV), what you were trying to do, and the email you used to sign up. For a channel issue, add the channel name and the time it happened. This helps Aurix support fix things in one reply.
Yes. Setup help is included with every plan and with the free trial. Email us your device model and we walk you through it step by step. You can also check our supported devices page.
Request it on our free trial page. You get 24 hours of full access and no card is needed. More answers are on our FAQ page.
Try it free for 24 hours on your own devices. No card needed.