The free 24-hour trial is completely free. No payment or card is needed, so there's nothing to refund. We recommend trying Aurix on your own devices before you pay.
If you're not happy with your plan, contact our support team. We'll review your request and explain the refund options that apply to your plan.
Email aurix_support@aurixtv.com with the email address you signed up with and the reason for your request. Our team is available every day, 9am–11pm ET, and usually replies within 3 minutes.
If your refund is approved, our team will confirm by email how and when you'll receive it.
There's no contract. To cancel, email our support team at aurix_support@aurixtv.com. We'll confirm your cancellation by email and tell you when your access ends.
Plans are one-time payments with no auto-renew, so you are never charged again unless you place a new order.